Privacy Policy

1. Introduction

Chellaram Foundation (“we,” “our,” or “us”) is committed to protecting the privacy of users of our mobile application (“App”) available on the Google Play Store. This App supports health-related services for individuals of all age groups, including children under the supervision of a parent, guardian, or healthcare provider.

2. Information We Collect

a. Personal Information

• Full name
• Contact details (phone number, email address)
• Gender, age, and date of birth
• Hospital user ID or patient registration number

b. Health Information

• Blood sugar levels and logs
• Medication and insulin usage
• Reports and medical records shared by the user
• Appointment and consultation details

c. Device & Usage Information

• Device model and OS version
• App version and crash data
• IP address (for security and analytics)

3. Purpose of Collecting Information

• To provide health monitoring and diabetes care services
• To personalize your in-app experience
• To schedule and manage appointments
• To allow healthcare professionals to assist in your treatment
• To improve app functionality and fix bugs
• To ensure compliance with medical and legal obligations

4. Data Sharing

We do not sell or rent your data to third parties. Your data is only shared:

• With authorized healthcare professionals of Chellaram Foundation
• With trusted, secure service providers under data protection agreements
• When required by applicable law or regulatory authorities

5. Children’s Privacy

The App may be used by individuals of all ages. For children under 18, data must be entered or monitored by a parent, legal guardian, or authorized healthcare provider. If you believe we have collected data from a child without appropriate consent, please contact us immediately.

6. Data Security

• Industry-standard encryption during transmission
• Secure servers and access controls
• Limited access to authorized personnel only
• Routine audits and system monitoring

7. Data Retention

• As long as your account is active
• As required by law or hospital policy
• Until you request deletion of your account and data

8. User Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, contact us using the details below.

9. Permissions Used

• Internet – to sync your health data and download updates
• Storage – to save health reports (if applicable)
• Notifications – to send appointment reminders or medication alerts

10. Consent

By using this App, you consent to the collection and use of your data as described in this Privacy Policy. If you do not agree, please uninstall the App.

11. Contact Us

Data Protection Officer
Chellaram Foundation
Email: [Add Email]
Phone: [Add Phone]
Website: [Add Website]

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and on our website. Continued use of the App after updates means you agree to the revised policy.